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Frequently Asked Questions |
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Sometimes many of you contact us
asking us the same questions, so to save you time and effort we've added
the best of the best questions to this page. |
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If you have a query that is not
answered below please feel free to contact us using the information on
the Contact Us page, or alternatively check out our
Twitter Account for a fun method to
tell us what's on your mind. |
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I
have a question about a specific product, what should I do? |
If the information that
you require is not on the online store, try contacting us using the
information on our Contact Us page. Telephone and Fax services are only
available Mon-Sat, 9am to 6pm.
Alternatively contact
our twitter page to here what others are saying. |
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How long will delivery take? |
Delivery usually takes
between 5-7 working days, however if you are in a rush and need the gift
sooner, contact us and we can arrange faster delivery.
Alternatively it is possible to personally pick up the gift in store at
O'Brien's on Broad Street, Magherafelt. |
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How much do you charge for delivery? |
The standard shipping
costs for products is £2.95, however if the item requires a delivery
service shipping costs can varying. This will however be stated when
ordering the product. Shipping to outside of mainland UK will be higher,
for the exact costs visit
The Post Office website. |
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What payment methods do you accept? |
O'Brien's accepts the
following card types:
Delta, MasterCard, Solo,
Switch, Maestro, Visa, Visa Electron.
Alternatively payment by
PayPal is possible. |
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How can I
return any products?
If before 28 days you are
not happy with the product which we have sent you, simply send it back
to the address below:
O’Brien’s
5 Broad St,
Magherafelt,
Co. Londonderry
BT45 6EB
All postage expenses will
be reimbursed, simple phone our customer helpline on: 028 7963 3333 |
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